AI-Powered Customer Service Platform

Everything you need for customer service, one platform

AI-powered live chat and operations management, together. A fully traceable, secure, and scalable platform that resolves up to 95% of customer issues automatically. Deploy in minutes.

0%
Auto-Resolution Rate
0+
Languages Supported
5 min
Setup Time
0/7
AI Availability

This is not a chatbot. This is an AI agent.

It sees. It understands. It learns. It decides. It takes action. And only when necessary, hands off to a human at exactly the right moment.

Tedo AI
Online
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One platform. Every tool you need.

Live chat, AI agents, tickets, team management, analytics, and more. All in one place, working together.

Core

AI Agent That Thinks Like Your Best Rep

Not a chatbot — a true AI-powered digital customer representative. It analyzes customer history, uses your product knowledge, interprets screenshots and images, and produces context-aware responses and actions. Resolves up to 95% of issues automatically.

Customer History AnalysisVisual RecognitionKnowledge Base RAG90+ LanguagesStep-by-Step Solving

Live Chat

AI-powered real-time customer support. In critical or sensitive situations, conversations are instantly transferred to a human agent with full context preserved.

Conversation Management

Manage all customer conversations from one place. Transfer between agents with a single click, view full chat history, block visitors when needed, and generate AI-powered conversation summaries.

Ticket System

Create support tickets, set statuses and priorities, assign to the right team members, and track the entire process from start to resolution in one place.

Knowledge Base

Upload documents and FAQ content. Your AI Agent actively uses this knowledge base to generate accurate, relevant answers in real-time conversations.

Analytics & Reports

Visitor traffic, conversation statistics, customer satisfaction scores, and performance reports — all on a single dashboard.

Team Management

Manage your support team from one place — role-based permissions, admin and moderator assignments, and task distribution across your entire team

AI Visual Recognition

AI Agent recognizes screenshots and visual content, analyzes UI elements, error messages, and system images to produce the right solution

Audit Logs

Every action on the system is automatically reflected in audit logs and can be viewed retrospectively

Widget Customization

Shape your live chat widget to match your brand identity with custom colors, icons, and styling

Extension API

Tedo integrates with your systems — AI Agent uses your existing infrastructure to produce the right actions in support workflows

90+ Languages

AI Agent supports 90+ languages, providing seamless support to your global customers with a single team

Integrations

WhatsApp, email, SMS, and social media channels — manage all third-party communication from one place

How It Works

From message to resolution

Every conversation flows through an intelligent pipeline designed to resolve issues fast.

01

Visitor Connects

Customer opens chat widget on your website

02

AI Processes

Intent detection, context retrieval, knowledge lookup

03

RAG Retrieval

Vector search across your knowledge base docs

04

Resolution

AI resolves or transfers to human with full context

AI Intelligence

Your knowledge, vectorized

Upload your docs, FAQs, and product information. Tedo AI converts them into vector embeddings and organizes them into semantic clusters - so every customer question finds the most relevant answer instantly.

Semantic Search

Understands meaning, not just keywords. Finds relevant answers even with different phrasing.

Auto-Clustering

Automatically organizes your knowledge into topic clusters for faster retrieval.

Confidence Scoring

Every answer comes with a relevance score. Low confidence triggers human escalation.

Product InfoOrder SupportReturns & RefundsBillingTechnical Issues
Product Info
Order Support
Returns & Refunds
Billing
Technical Issues
Global Edge Network

Lightning fast, everywhere

Our global infrastructure delivers sub-50ms response times across 300+ locations. Your AI agent is always close to your customers.

US-WestUS-EastEU-WestEU-CentralAsia-PacificSouth AmericaAustraliaAfrica
<50ms
Avg. Latency
300+
Edge Locations
99.9%
Uptime SLA

Built for anyone who talks to customers

From solo founders to enterprise teams. If your business has customers, Tedo is for you.

E-Commerce Platforms

Handle order inquiries, returns, and product questions at scale. AI resolves routine requests so your team focuses on high-value interactions.

Startups & SaaS

Deliver enterprise-grade support without an enterprise-sized team. Deploy in minutes, scale as you grow.

Enterprise Support Teams

Role-based permissions, audit logs, ticket management, and team workflows built for large-scale customer operations.

Why Tedo?

Faster support. Less headcount. Lower cost.

Our team stands by you from setup to launch and beyond, with 24/7 support at every stage.

AI Agent resolves up to 95% of customer requests automatically

Dramatically reduces dependency on human support staff

Live chat, tickets, team management, and AI workflows — all in one platform

Deploy in minutes, scales effortlessly as you grow

Measure and optimize with real data and actionable insights

Privacy and security-first infrastructure — your data stays protected

Integrate into your website in minutes — no complex setup required

Simple, transparent pricing

Start free, scale as you grow.

Faster support. Less headcount. Lower cost.

Deploy your AI-powered support team in under 5 minutes. No credit card required.

No credit card required. Free plan available.